Support Article
Error message disputing trans with zip code more than 10 charctr
SA-652
Summary
when users are disputing a transaction where the cardholders zip code exceeds 10 characters, they are receiving an error message.
Error Messages
Height: "34119771670" is too long, maximum length allowed is 10
ZipCode: "34119771670" it too long, maximum length allowed is 10
Steps to Reproduce
disputing a transaction where the cardholders zip code exceeds 10 characters
Root Cause
Pegasystems bug.
Resolution
hfix-9812 resolves this issue
Tags:
Published March 27, 2016 - Updated October 8, 2020
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