Support Article

Error message on modal dialog



In one of the application, when work object is opened and from that work object on click of one button we open other work object in a new window.

And on that to view data on click user opens modal dialog.

And for the first time the modal dialog throws error message. Same action performed again does not display error message on modal dialog.

Error Messages

The current assignment and work object do not refer to one another.

Steps to Reproduce

1. Log into Designer Studio and Launch the application portal.
2. Search for a work item.
3. Click on the link to open the URL in new tab.
4. On the page, when "Comments" link is clicked a Modal Dialog is opened.
5. For the first time, error is noticed on the Modal Dialog.

Root Cause

This is an expected behavior.


Here’s the explanation for the reported behavior:

When "Comments" link is clicked Local-Action is run. And Local-Action is intended to capture data from user but user is just displaying data on Modal Dialog.

As design change, User can use "Smart Info" to display the data.

Published April 26, 2017 - Updated May 14, 2017

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