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Error message in production environment after creating case



Error message occurs in the production environment after creating a case. 

Error Messages

No Flow name specified to start the processing.

Steps to Reproduce

  1. Create a Case Type with three stages. For example, Stage 1, Stage 2, and Stage 3
  2. Set DRAFT-OFF for the flows in Stage 1 and Stage 2
  3. Set DRAFT-ON for the flows in Stage 3
  4. Set the production level of the system as 5
  5. Create the case

Root Cause

An issue in the custom application code or rules.


Here’s the explanation for the reported behavior: 

As the flows in the Stage 3 had the Draft mode On, they are not picked in the production environment.


Published August 19, 2019 - Updated December 2, 2021

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