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Support Article

Error messages disappear after grid action



When attempting to submit a work object, expected validation error messages for required input fields appear momentarily and then disappear.

Error Messages

Not Applicable

Steps to Reproduce

  1. Create a form with input fields.
  2. Validate the required fields by running an activity on a button.
  3. Set Page-Set-Messages in the activity on the button.
  4. Submit the form at runtime with empty required fields.
  5. Observe the error message appear momentarily, then disappear.

Root Cause

In the reported scenario, when form is submitted, a call to pzPerformGridAction activity is observed. The Location parameter in the QueryString passes 'KeepMessages=false' which was causing the error messages to get wiped out.


Apply HFix-31832.

Suggest Edit

Published February 4, 2017 - Updated October 8, 2020

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