Support Article
Error messages display in logs after upgrading to Pega 8.2
SA-86414
Summary
Error messages display in the logs after upgrading Pega 7.4 to Pega 8.2.Error Messages
405[sse-nio-8443-exec-10][TABTHREAD6][][CottonEx](nal.CacheDataToCandidateMapper)WARN vty-dev.ldc.com|xx.xx.xxx xxxxxxxxxxx - Unable to load RULE-OBJ-CASETYPE DMORG-DMSAMPLE-WORK-CREDITLIMITAPPLICATION PYDEFAULT #20161207T103356.458 GMT due to Database-BadClassDef DMOrg-DMSample-Work-CreditLimitApplication; This may cause the wrong rule to run during rule execution.Steps to Reproduce
- Upgrade Pega 7.4 to Pega 8.2.2
- Log in to the system
Root Cause
A defect or configuration issue in the operating environment. Obsolete classes under DMORG-DMSAMPLE-WORK are not deleted.
Resolution
The rules are present on the pr4_rule and pr4_rule_vw tables.
Perform the following local-change to delete the rules from the tables instead of deleting them from the queue:
- Take a backup of pr4_rule and pr4_rule_vw tables
- Delete the rules by running the below commands:
delete from pr4_rule where pzinskey like 'RULE-OBJ-CASETYPE DMORG-DMSAMPLE-WORK-%';
delete from pr4_rule_vw where pzinskey like 'RULE-OBJ-CASETYPE DMORG-DMSAMPLE-WORK-%';
- Restart the server
Published October 18, 2019 - Updated December 2, 2021
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