Support Article

Error msg when user opens third party resolution network page

SA-36406

Summary



Status fail error message, when user opens Third Party Resolution Network landing page.


Error Messages



Status fail error message.


Steps to Reproduce



1. Login to Designer Studio,
2. Go to the Third Party Resolution Network Landing Page.
3. Observer the error.


Root Cause



A defect in Pegasystems’ code or rules.

In Pega 7.2.2, the function "OpenFullItem" is no longer present, and therefore is not found when this page is launched.

Resolution



Apply HFix-33550.

Published April 12, 2017 - Updated May 4, 2017

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