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Support Article

Error occurs after creating a data type and adding records



Error occurs after creating a data type and adding records.

Error Messages

There has been an issue; Please consult your system administrator.

Steps to Reproduce

  1. Create a data type with the 'Add Data Type' option
  2. Create the database table mapping for this data type
  3. Create the 'DataTableEditorReport' report definition in the related data class
  4. Refresh the data type and see the columns are added in data type from the report definition
  5. Open the data type > Records tab > Click Actions and Edit Columns
  6. Set the key for the table
  7. Refresh the data type and attempt to add records

Root Cause

A defect in Pegasystems’ code or rules.


Perform the following local-change:
  1. Open the class of the data type and set the keys manually before adding records to the data type
  2. Save the Class rule
  3. Refresh the data type and add the records


Published August 19, 2019 - Updated December 2, 2021

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