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Support Article

Error occurs on clicking the Select All checkbox on a grid



Error occurs on clicking the Select All checkbox on a Grid in the Pega Customer Service application.

Error Messages

There has been an issue: please consult your system administrator.

Steps to Reproduce

  1. Create a section with a table layout.
  2. Include a checkbox for a few records.
  3. Configure the Select All checkbox to select all records at a time.

Root Cause

A defect in Pegasystems’ code or rules.


This feature is implemented in Pega Customer Service 8.4.
Suggest Edit

Published September 8, 2020 - Updated December 2, 2021

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