Support Article
Error occurs in the log file while case processing post upgrade
SA-81596
Summary
Error occurs in the log file while case processing post upgrade.
Error Messages
Obfuscated URL tampering - unable to derive cleartext data
Steps to Reproduce
Unknown.
Root Cause
A software use or operation error.
Resolution
Perform the following local-change:
Edit the prconfig.xml file to add the following settings:
- <env name="initialization/urlencryption" value="true" />
- <env name="Authentication/RedirectGuests" value="false"/>
- <env name="initialization/submitobfuscatedurl" value="required" />
Published August 15, 2019 - Updated December 2, 2021
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