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Support Article

Error occurs in the log or Tracer when uploading a file

SA-55462

Summary



Error occurs in the log or Tracer when uploading a file. Unable to process the footer.


Error Messages



com.pega.pegarules.pub.PRException: Error while parsing: Not enough data to fulfill required parse step 2.
From: (unknown)
at com.pega.pegarules.integration.engine.internal.mapping.DelimitedParserBase.parse(DelimitedParserBase.java:452)
at com.pega.pegarules.integration.engine.internal.services.file.RuleServiceFile.parseRecordAtTime(RuleServiceFile.java:930)



Steps to Reproduce



Upload a file which contains a Header, Body and Footer to the file listener location.


Root Cause



An issue in the custom application code or rules. 
The 'record at a time' process method was used to process a file which consisted os a header, body and footer format in the Service-File rule.



Resolution

Perform the following local-change: 

Use the 'By Record Type' process method to process the file in the Service-File rule.

Perform the below configurations in the Request tab of the Service-File rule:
  1. Enter the Header record type unique value in the Record Type
  2. Mark the check box and call the Skip method to process any record in the Record Type
  3. Call the Delimited Parse rule to process the body (multiple records)
  4. Enter the Footer record type unique value should be given in the Record Type
  5. Mark the check box and call the Skip method

 
Suggest Edit

Published July 23, 2018 - Updated October 8, 2020

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