Support Article
Error occurs on one node of four node application
SA-65685
Summary
User encounters an error on one specific node of 4 node application. The error occurs on node 2.
Error Messages
181 [fault (self-tuning)'] [ STANDARD] [ BAAOpsCDM:] (ternal.mgmt.StreamBuilderTools) ERROR 127.0.0.1|lhrapp212.uk.baa.com pegasupport - Problem appending stream null
com.pega.pegarules.pub.PRRuntimeException: Unhandled exception executing JSP: Could not initialize class com.pega.pegarules.pub.util.PRHtmlFilter
Steps to Reproduce
Unknown
Root Cause
The issue occured since PRPC could not find PRHtmlFilter class at run time.
Resolution
Restart the faulty node.
Published December 1, 2018 - Updated October 8, 2020
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