Support Article
Error occurs on running activity in online case for offline user
SA-65655
Summary
Error occurs when accessing an online case in the offline mode and calling an activity. This occurs even while online.
Error Messages
Configuration for Ajax request to call pzRunActionWrapper activity is not supported in offline.
Steps to Reproduce
- Configure an Offline user.
- Access an online case.
Root Cause
The harness launch action was configured incorrectly.
Resolution
Perform the following local-change:
While launching the Harness, from the Menu, check the 'Always display Harness from the Server (Only applicable for offline applications)' to configure the harness launch action.
Published October 5, 2018 - Updated December 2, 2021
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