Support Article
Error occurs when creating work object from Pega Web Mashup
SA-104808
Summary
Error occurs when creating a work object from the Pega Web Mashup portal. Additionally, the below out-of-the-box properties have empty values in the Clipboard and database,
- pxCreateDateTIme
- PXCreateOpName
- pyStatusWork
Error Messages
pxHTTPErrorMsg Failed to load XML from http post data...
pxHTTPExceptionMsg InvalidStream com.pega.pegarules.data.internal.clipboard.XMLStream.newStream(String, StorageStream) sax parse error: Content is not allowed in prolog.
Exception in PegaRULES log file:
com.pega.pegarules.pub.clipboard.InvalidStreamError: InvalidStream com.pega.pegarules.data.internal.clipboard.XMLStream.newStream(String, StorageStream) sax parse error: Content is not allowed in prolog.
at com.pega.pegarules.data.internal.clipboard.XMLStream.newStream(XMLStream.java:481) ~[prprivate.jar:?]
at com.pega.pegarules.data.internal.clipboard.XMLStream.newStream(XMLStream.java:436) ~[prprivate.jar:?]
at com.pega.pegarules.data.internal.clipboard.ClipboardPageImpl.adoptXMLForm(ClipboardPageImpl.java:842) ~[prprivate.jar:?]
at com.pega.pegarules.session.internal.engineinterface.service.HttpAPI.mapInputData(HttpAPI.java:2752) ~[prprivate.jar:?]
at com.pega.pegarules.session.external.engineinterface.service.EngineAPI.activityExecutionProlog(EngineAPI.java:562) ~[prenginext.jar:?]
at com.pega.pegarules.session.external.engineinterface.service.EngineAPI.processRequestInner(EngineAPI.java:397) ~[prenginext.jar:?]
at sun.reflect.GeneratedMethodAccessor124.invoke(Unknown Source) ~[?:?]
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) ~[?:1.8.0_171]
at java.lang.reflect.Method.invoke(Method.java:498) ~[?:1.8.0_171]
at com.pega.pegarules.session.internal.PRSessionProviderImpl.performTargetActionWithLock(PRSessionProviderImpl.java:1338) ~[prprivate.jar:?]
at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorLocked(PRSessionProviderImpl.java:1075) ~[prprivate.jar:?]
at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorLocked(PRSessionProviderImpl.java:930) ~[prprivate.jar:?]
at com.pega.pegarules.session.external.engineinterface.service.EngineAPI.processRequest(EngineAPI.java:336) ~[prenginext.jar:?]
Steps to Reproduce
Access the application in Pega Web Mashup.
Root Cause
A software use or operation error.
Resolution
- Apply HFix-60939.
- Add the below Script in the UserWorkForm.
<script> pega.u.d.attachOnload(function() { pega.u.d.GET_REQUEST_DELETEDOCUMENT = true; }); </script>
Published April 16, 2020 - Updated October 8, 2020
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