Support Article
Error occurs when using the transfer assignment functionality
SA-52121
Summary
Error occurs when using the transfer assignment functionality. Hence, unable to perform any operation.
Error Messages
On the screen:
Cannot render section
In the logs:
Invalid page name: D_WorkBasket_pa7283501500268778pz.pxResults(4).
Details: Invalid value for aName passed to com.pega.pegarules.data.internal.clipboard.ClipboardPageImpl.setName(String)
Steps to Reproduce
- Configure a grid to display workbasket assignments
- Source the assignment from the D_WorkBasket editable data page
- Use a modal dialog to select the operator
- In the post activity, use the pyReassignAssignment activity to transfer an assignment
- Submit the modal dialog. An error displays
Root Cause
On the post activity of the modal dialog's flow action, a step to delete the data page is configured. On the transfer button, there is another refresh section with a pre-activity to delete the same data page. As the data page is unavailable while refreshing the section, the error occurs.
Resolution
Perform the following local-change:- Exclude the delete data page step from the activity
- Use the pzFlushDataPage activity on the refresh section pre-activity to clear the data page contents and reload them
Published March 19, 2018 - Updated October 8, 2020
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