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Support Article

Error occurs while attaching file from Send Generic Email screen

SA-79967

Summary



Error occurs while attaching a file from the Send Generic Email screen. This occurs when using the Chrome browser.


Error Messages



Attachment Name : < File Name > doesn't exist.


Steps to Reproduce

  1. Log in to the application
  2. Configure 'AdvancedAttachmentMenu' to launch the menu action, that is, the 'pyAttachContent' local action
  3. Configure the default out-of-the-box local action to launch the local action "pyAttachContent" in an modal dialog
  4. Modify the modal dialog to overlay with 'Disable clickaway' checked
  5. Run the flow


Root Cause



A defect in Pegasystems’ code or rules.

The PopoverHost API incorrectly attached popover container to body.



Resolution

Apply HFix-52904.



 

Suggest Edit

Published August 19, 2019 - Updated October 8, 2020

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