Support Article
Error occurs while creating a survey
SA-72039
Summary
Error occurs while creating a survey.
Error Messages
Default survey flow creation failed
Update record failed: .pyDraftModeON: For draft mode flows save is not allowed when system is set to production level 5.
Steps to Reproduce
- Open Designer Studio > Case Management > Survey
- Click the 'Create Survey' button
Root Cause
In the pzDefaultConversationalFlow and pzDefaultConversationalFlowScr flows, the Draft mode is on, which is not allowed when production level is 5.
Resolution
Apply HFix-50108.
Published May 22, 2019 - Updated December 2, 2021
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