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Error occurs while creating a survey



Error occurs while creating a survey.

Error Messages

Default survey flow creation failed

Update record failed: .pyDraftModeON: For draft mode flows save is not allowed when system is set to production level 5.

Steps to Reproduce

  1. Open Designer Studio > Case Management > Survey
  2. Click the 'Create Survey' button

Root Cause

In the pzDefaultConversationalFlow and pzDefaultConversationalFlowScr flows, the Draft mode is on, which is not allowed when production level is 5.


Apply HFix-50108.


Published May 22, 2019 - Updated December 2, 2021

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