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Support Article

Error on opening assignment assigned to different user



Error message displays when user opens an assignment that is not assigned to him/her and performs Add Work.

Error Messages

The Operation completed successfully, but returned no content

Steps to Reproduce

  1. Add any flow as a Case wide supporting process to a case type.
  2. Create any assignment and assign it to a workbasket.
  3. Open the assignment from the workbasket.
  4. From Other Actions, navigate to Add Work.
  5. Select the flow added in the first step.

Root Cause

The error occurred because the flow did not have an Assignment shape.


Perform the following local-change:

Update Step 16 at the Work-Start Flow, Pega-Process Engine:08-02-04.

Published January 20, 2020 - Updated December 2, 2021

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