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Support Article

Error on opening assignment assigned to different user

SA-95472

Summary



Error message displays when user opens an assignment that is not assigned to him/her and performs Add Work.


Error Messages



The Operation completed successfully, but returned no content




Steps to Reproduce

  1. Add any flow as a Case wide supporting process to a case type.
  2. Create any assignment and assign it to a workbasket.
  3. Open the assignment from the workbasket.
  4. From Other Actions, navigate to Add Work.
  5. Select the flow added in the first step.


Root Cause



The error occurred because the flow did not have an Assignment shape.


Resolution



Perform the following local-change:

Update Step 16 at the Work-Start Flow, Pega-Process Engine:08-02-04.

Suggest Edit

Published January 20, 2020 - Updated December 2, 2021

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