Error on performing any action after resetting the password
Error while performing any action after resetting the password using the Forgot password feature in a Two-factor factor authentication.
Error: 'There has been an issue; Please consult your system administrator'
Steps to Reproduce
- Click Forgot password
- Reset the password
- Log in with the new password
- Perform any action. For example, open the Tracer or switch application
A defect in Pegasystems’ code or rules.
After using the Forgot password feature, the old requestor was not cleaned up. Hence, any requestor-level pages that were created in the earlier process were retained.