Support Article
ERROR: posted transaction Id does not match record
SA-37011
Summary
When concurrent users are accessing a page and trying to submit. They are getting exception.
Error Messages
ERROR: posted transaction id '9ff5396ec33b7b029f6bdf7bc7c3ce9e' for frame 'pyWorkPage' DOES NOT match record 'f9d84229a60e5b1a6e7a5e1a588023ef'
Steps to Reproduce
When concurrent users are accessing a page and trying to submit.
Root Cause
A defect in Pegasystems’ code or rules.
Resolution
Apply HFix-34073.
Changes: As part of the hotfix, changes are made to check for both null and empty framedata before resetting the transactionId on thread.
Published May 10, 2017 - Updated October 8, 2020
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