Support Article

ERROR: posted transaction Id does not match record

SA-37011

Summary



When concurrent users are accessing a page and trying to submit. They are getting exception.

Error Messages



ERROR: posted transaction id '9ff5396ec33b7b029f6bdf7bc7c3ce9e' for frame 'pyWorkPage' DOES NOT match record 'f9d84229a60e5b1a6e7a5e1a588023ef'


Steps to Reproduce



When concurrent users are accessing a page and trying to submit.


Root Cause



A defect in Pegasystems’ code or rules.

Resolution



Apply HFix-34073.

Changes: As part of the hotfix, changes are made to check for both null and empty framedata before resetting the transactionId on thread.

Published April 25, 2017 - Updated May 10, 2017

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