Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Error in ProcessWSRequest SOAP service

KCP-548

Summary


After upgrading to Pega Marketing 8.5 application, the ProcessWSRequest SOAP service experiences errors.

 

Error Messages


Failed to create OfferBuilder - Subject Dictionary was invalid: Class Name is required for all context classes

 

Steps to Reproduce

  1. Upgrade to Pega Marketing 8.5 application.
  2. Execute ProcessWSRequest SOAP service.

 

 

Root Cause


A defect in Pegasystems’ code or rules.
The issue occurs while processing the Offer rule because the PegaMKT_Data_Customer page is missing the ClassName property. The class definition 
PegaNBAFS-Int-OBInteraction-ServicesService is missing in Pega Marketing 8.5 because the class instances are migrated to PegamarketingFS ruleset. These class instances are skipped because they are considered as data instances unless manually selected. 

 

Resolution


Apply HFix-68955. BUG-631977 is raised for the issue. It is scheduled to be resolved in a future release.

Published December 2, 2021

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us