Support Article
Error in Rule Cache Management report
SA-9632
Summary
The System Management Application (SMA) Rule Cache Summary report is missing information. The core cache has reconfigured and afterwards the Rule Cache Management report shows "NA" for pruning, even when system has been impaired by extensive pruning. However, the correct data is still available under Advanced > Reports > Most Recently Used Caches Report.
Error Messages
Not Applicable
Steps to Reproduce
On a system with an undersized rule cache, compare the Rule Cache Management report to the Most Recently Used Caches report.
Root Cause
The root cause of this problem is a defect in Pegasystems’ code/rules. The Rule Cache Management report has been changed and now incorrectly shows pruning information.
Resolution
This issue is scheduled to be resolved in update release Pega 7.1.8.
Published June 12, 2015 - Updated October 8, 2020
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