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Support Article

Error section displays on launching a screenflow from a sub case

SA-70692

Summary



Error section displays on launching a screenflow from a sub case. This does not occur if the user launches the same screenflow from a top level case.


Error Messages


 

Not Applicable


Steps to Reproduce

  1. Create a parent case
  2. Create a sub case
  3. Launch a screenflow from both the cases. Observe the error section in the sub case


Root Cause



This behavior is as per the Pega product design.

Resolution

Here’s the explanation for the reported behavior:

In the harness, the Form-Level error display option is set to Default and the @baseclass!Errors section is included explicitly. The @baseclass!Errors section must not be used explicitly. This must be included by the harness, if the Form-Level error display option is set to Default.

As a local-change, remove the @baseclass!Errors section included from the harness.




 

Published February 1, 2019 - Updated October 8, 2020

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