Support Article
Error section displays on launching a screenflow from a sub case
SA-70692
Summary
Error section displays on launching a screenflow from a sub case. This does not occur if the user launches the same screenflow from a top level case.
Error Messages
Not Applicable
Steps to Reproduce
- Create a parent case
- Create a sub case
- Launch a screenflow from both the cases. Observe the error section in the sub case
Root Cause
This behavior is as per the Pega product design.
Resolution
Here’s the explanation for the reported behavior:
In the harness, the Form-Level error display option is set to Default and the @baseclass!Errors section is included explicitly. The @baseclass!Errors section must not be used explicitly. This must be included by the harness, if the Form-Level error display option is set to Default.
As a local-change, remove the @baseclass!Errors section included from the harness.
Published February 1, 2019 - Updated October 8, 2020
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