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Support Article

Error switching to application after upgrading to Pega 8.2.2



After updating Pega 8.1 to Pega 8.2.2, error occurs when switching to the user's application.

Error Messages

Error on screen

There has been an issue; please consult your system administrator' error

Error in PegaRULES log

Role 'AutomationPackageManagement:Admin' not found for the current ruleset context

Steps to Reproduce

Attempt to switch applications or log in as another user other than Administrator.

Root Cause

The Robot Manager rules were not present.


Perform the following local-change:
  1. Install Robot Manager 8.2.2.
  2. Update the user's application such that it is built on PegaRoboticAutomationConsole 8.
Suggest Edit

Published December 2, 2021

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