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Support Article

Error Text for Validation Doubling

SA-3685

Summary



When triggering a validation warning, the validation error message appears twice against each field that is triggering a validation error.

Error Messages



No error message.

Steps to Reproduce



1. Create a Property with validation.
2. Enter the Property to where it fails validation.
3. Message Displays Twice.

Root Cause



This problem occurs only at the user's end. User has Firefox 17 which is less compliant to HTML 5 and an outdated version w.r.t Pega 7 series.

Resolution



Explained user the need to upgrade Firefox version from v 17 to the latest version. 

Referred User to the PDN for Platform Support Guide 
https://pdn.pega.com/documents/platform-support-guide-for-prpc

It is documented that PRPC is supported on the following browsers:




At the time of release of Pega 7.1.6, Firefox v 32 was the latest version (the current being v 33).

Published January 31, 2016 - Updated October 8, 2020

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