Error Tracking Landing Page is not completed
The landing page, like DesignerStudio, Integration, Email, and Outbound Email, error tracking does not display results when emails fail. The SQL was extracted and attempted Explain Plan.
SELECT PC0.PYTOSTRING AS pyToString
, PC0.PYSUBJECT AS pySubject
, PC0.ERRORCODE AS ErrorCode
, PC0.PXCREATEDATETIME AS pxCreateDateTime
, PC0.ISMESSAGESELECTED AS IsMessageSelected
, PC0.PZINSKEY AS pzInsKey
FROM PEGADATA.PR_DATA_CORR_EMAIL PC0
WHERE ( PC0.STATUS = 'Failed' )
AND PC0.pxObjClass = 'Data-Corr-Email'
ORDER BY 4 DESC;
It does a Table Access (Full) at a cost of 11586 for 92 rows. Pega Marketing 7.13 was used on Pega 7.1.9. Database operation took more than the threshold of 500 ms, 30,899 ms.
Steps to Reproduce
View the landing page, and review the alert log. Or run the report definition Data-Corr-Email - FailedEmailRecords.
A defect or configuration issue in the operating environment.
Run update statistics on the table. Database tuning is a system or database administrator's task.
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