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Support Article

Error when attaching files of size 9MB and above

SA-9058

Summary



When you attach a file, of size 9MB or larger, to a work object an error is displayed on screen and the file is not attached. For files with size lesser than 9MB, there is no issue.

Error Messages



** Failed To Save File

Steps to Reproduce



1. Log in to Pega 6.1 SP2 application as a user.
2. Open a work object
3. Attach a file of size 9MB.


Root Cause



The pzPVStream column in the pc_data_workattach table is not large enough to hold files of size 9MB.

Resolution



Increase the size of pzPVStream as needed.

Published June 12, 2015 - Updated October 8, 2020

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