Support Article
Error when customizing SummaryView 'pyAgeByWorkQueueIC'
SA-16374
Summary
There is a requirement to create a new report by re-saving the Pega provided Summary view Assign-WorkBasket. pyAgeByWorkQueueIC which is used to display the count of items in each worbasket on portal.
After performing the required modifications, when trying to click Save button, an error message displays on screen.
Error Messages
Value1of condition:
** Please select a column that is of same type as the Field
Steps to Reproduce
Perform a private checkout of SummaryView rule Assign-WorkBasket.pyAgeByWorkQueueIC and try to click Save button.
Root Cause
In pyAgeByWorkQueueIc SummaryView rule form, there is a join condition configured with Data-Admin-Operator-ID. For this. a page is used with name OperatorID.
But this is not defined in pages&classes tab of the summaryView report.
Resolution
Perform the following local-change:
Provide the reference to OperatorID page in pages&Classes tab of this pyAgeByWorkQueueIc summaryview rule.
Published January 31, 2016 - Updated October 8, 2020
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