Support Article
Error when loading the D_pzOfflineCaseAttachments data page
SA-52030
Summary
Error occurs when loading the D_pzOfflineCaseAttachments data page.
Error Messages
In Tracer:
**Unable to load data page D_pzOfflineCaseAttachments. Required parameter LinkRefFrom cannot be blank
Steps to Reproduce
- Enable Tracer
- Execute offline sync on system
Root Cause
A defect in Pegasystems’ code or rules. Required LinkRefFrom parameter was blank.
The source of the D_pzOfflineCaseAttachments data page is the pyGetAllOfflineAttachments report definition rule.
Resolution
Perform either of the below actions:- Source the D_pzOfflineCaseAttachments data page from a new Link-Attachment activity, pyGetAllOfflineAttachments
- Apply HFix-41548
Published February 16, 2018 - Updated October 8, 2020
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