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Support Article

Error when loading file using out-of-the-box Case Worker portal

SA-50700

Summary



Error occurs when loading a file using the out-of-the-box Case Worker portal. However, this works when using the Case Manager portal.


Error Messages



StoredFileName:File Name can not be blank


Steps to Reproduce

  1. Open the Case Worker portal
  2. Use a flow action which uses the out-of-the-box FilePath control to add a file name and extension
  3. Click Browse and provide a valid file name or extension. For example, xls
  4. Click Continue to move to the next assignment

Root Cause



A defect in Pegasystems’ code or rules. The pyFileUpload property on the pxRequestor page was not set.


Resolution



Perform the following local-change:

Set the SetEncodingNow parameter to True for the FilePath control in the Parameters tab.




Suggest Edit

Published March 12, 2018 - Updated October 8, 2020

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