Error when opening a Word document
Error message displays while opening a Word document from PRPC.
Failed to re-attach server session, -2147012867, A connection with server could not be established.
Steps to Reproduce
Configure a button to open the Word document.
A defect or configuration issue in the operating environment.
User's environment may be covered with TLS v-2. The normal macro supports till TLSV1. Microsoft limits this with Windows 7 and TLS v-1.1 and above. Therefore, the registry settings must be updated and the Microsoft Easy Fix tool installed to eradicate this scenario.
Perform the following local-change: 1. Download the following tool and install it on the user machine from the below location (restart the user system once this is installed to test the scenario).
Refer to: https://support.microsoft.com/en-us/help/3140245/update-to-enable-tls-1.1-and-tls-1.2-as-a-default-secure-protocols-in-winhttp-in-windows
2. Change the registry value from the below path,
To disable the protocol, change the DWORD value to 0.
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