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Support Article

Error when saving CSRUser out-of-the-box access group

SA-41894

Summary



Error when saving CSRUser out-of-the-box access group.


Error Messages



pyUserRoles - SmartDisputeBase:AccessSDWorkbaskets is not a Valid Record for use by this Rule.


Steps to Reproduce

Save the CSRUser access group.


Root Cause

An issue in the Pegasystems code or rules


Resolution

Apply HFix-31775


Suggest Edit

Published September 26, 2017 - Updated December 2, 2021

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