Support Article

Error while building an application on CSHC 7.21



Error while building an application on Customer Service for Healthcare (CSHC) 7.21 framework.

Error Messages

CSHC in your application stack fails validation on save. Please fix the validation errors.

Steps to Reproduce

  1. Click on New Application.
  2. Give Application name.
  3. Select 'Customer Service for Healthcare 07.21' for Build on application.
  4. Select 'Implementation Only' for Application Structure.
  5. Provide organization name.

Root Cause

A defect or configuration issue in the operating environment.
User missed the step of installing "Google.jar" during CSHC 7.21 installation process. 


Make the following change to the operating environment: 

Install "Google.jar".




Published August 16, 2016 - Updated August 30, 2016

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