Support Article

Error while gadget setup with IAC 7.1

SA-33436

Summary



User configured Internet Application Composer (IAC) version is 7.1 with Pega7.1.9.

When selecting any option from PegaAction drop-down, request is failing with http error on screen

Error Messages



Error 404: SRVE0190E: File not found: /index.jsp/<<Pega host name>>@PRServlet/!<<Application name>>/$PegaACCORD


Steps to Reproduce

  1. Open IAC gadget configuration console.
  2. Configure a host.
  3. Got to Gadget setup tab.
  4. Connect to the configured host.
  5. Give any name for gadget.
  6. Select any option from PegaAction drop-down.


Root Cause



The gateway setup was having an incorrect URL in gateway URL field.

Resolution



Perform the following local-change:

Change the gateaway URL to the correct form like http://host:port/prgateway/PRPCGateway

Published February 8, 2017 - Updated February 19, 2017

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.