Support Article

Error while importing jar in production env



User is unable to import the jar in the production, errors are thrown on the screen while importing.

Error Messages

"Error occurred while executing forward chaining on page.", using rule: {pyActivityNAme=saveCircumstanceIndex, pxObjClass=Rule-Obj-Activity, pyClassName=Rule-}

Steps to Reproduce

1) Create a Rules (Sections, Activities) in a ruleset.
2) Create A Product rule with that ruleset on checking 'Exclude Non Rule Resolved Rules' check-box as below.

3) Import in another environment.

Root Cause

As the 'Exclude Non Rule Resolved Rules' check box is while creating product rule, system excludes  non rule resolved rules like, RuleSet , Ruleset Version , Rule-obj- class instances.

Product Rule Content with
'Exclude Non Rule Resolved Rules' check-box checked:


Without checking  'Exclude Non Rule Resolved Rules' check-box:


Clear  'Exclude Non Rule Resolved Rules' check-box in the product rule included non-versioned rules and it resolves the error.



Published January 6, 2017 - Updated January 13, 2017

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