Support Article
Error while importing user stories from Excel
Summary
In Agile Studio, error occurs while importing user stories from Excel.
Error Messages
504 Gateway Time-out
Log Error - SQL Query Exception Error
Query: WITH rr_inheritance_pc0 AS ( SELECT "r".pzInsKey, "r".pyRuleAvailable, "r".pyClassName, "r".pyRuleSet, RANK() OVER (PARTITION BY "r".pxInsId, "r".pyClass ORDER BY "c".pxHeight, "i"."pzRuleSetIndex", "r".pyRuleSetVersion DESC) AS "rank_idx", DENSE_RANK() OVER (ORDER BY "r".pxInsId, "r".pyClass) AS "group_idx" FROM PegaRULES.pr4_rule_vw "r" INNER JOIN PegaRULES.pr_sys_class_ancestors "c" ON ("r".pyClassName = "c".pxClassName) INNER MERGE JOIN ( SELECT "i".pzRuleSetName AS "pzRuleSetName", "i".pzRuleSetIndex AS "pzRuleSetIndex", "i".pzRuleSetVersionMajor AS "pzRuleSetVersionMajor", "i".pzRuleSetVersionMinor AS "pzRuleSetVersionMinor", "i".pzRuleSetVersionPatch AS "pzRuleSetVersionPatch" , "i".pzRuleSetVersionMinorPatch AS "pzRuleSetVersionMinorPatch" FROM PegaRULES.pr_sys_ruleset_index "i" WHERE "i".pzRuleSetListHash = ? UNION ALL SELECT CAST(? AS VARCHAR(128)) AS "pzRuleSetName", -1 AS "pzRuleSetIndex", 1 AS "pzRuleSetVersionMajor", 1 AS "pzRuleSetVersionMinor", 1 AS "pzRuleSetVersionPatch" , '01-01' AS "pzRuleSetVersionMinorPatch" ) "i" ON ("r".pyRuleSet = "i"."pzRuleSetName") AND ("r".pzRuleSetVersionMajor = "i"."pzRuleSetVersionMajor" AND "r".pzRuleSetVersionMinorPatch <= "i"."pzRuleSetVersionMinorPatch") WHERE "r".pyClass = ? AND "c".pxLeafClassName = ? AND "r".pyRuleAvailable != 'No' AND "r".pyCircumstanceType IS NULL AND "r".pyRuleStarts IS NULL AND "r".pyRuleEnds IS NULL AND "r".pzClassType = 0 ) , bc_inheritance_pc0 AS ( SELECT "bc".pzInsKey FROM ( SELECT "tmp".pzInsKey, "tmp".pyRuleAvailable FROM ( SELECT "second".pzInsKey, "second".pyRuleAvailable, RANK() OVER (PARTITION BY "second"."group_idx" ORDER BY "second"."rank_idx") AS "finalRank" FROM rr_inheritance_pc0 "first" RIGHT OUTER JOIN rr_inheritance_pc0 "second" ON ( "first"."group_idx" = "second"."group_idx" AND "first".pyClassName = "second".pyClassName AND "first".pyRuleSet = "second".pyRuleSet AND "first".pyRuleAvailable = 'Withdrawn' AND coalesce("first"."rank_idx", 0) <= "second"."rank_idx" ) WHERE "first"."rank_idx" IS NULL ) "tmp" WHERE "tmp"."finalRank" = 1 ) "bc" WHERE "bc".pyRuleAvailable != 'Blocked' ) , rr_wo_inheritance_pc0 AS ( SELECT "r".pzInsKey, "r".pyRuleAvailable, "r".pyClassName, "r".pyRuleSet, RANK() OVER (PARTITION BY "r".pxInsId, "r".pyClass ORDER BY "i"."pzRuleSetIndex", "r".pyRuleSetVersion DESC) AS "rank_idx", DENSE_RANK() OVER (ORDER BY "r".pxInsId, "r".pyClass) AS "group_idx" FROM PegaRULES.pr4_rule_vw "r" INNER MERGE JOIN ( SELECT "i".pzRuleSetName AS "pzRuleSetName", "i".pzRuleSetIndex AS "pzRuleSetIndex", "i".pzRuleSetVersionMajor AS "pzRuleSetVersionMajor", "i".pzRuleSetVersionMinor AS "pzRuleSetVersionMinor", "i".pzRuleSetVersionPatch AS "pzRuleSetVersionPatch" , "i".pzRuleSetVersionMinorPatch AS "pzRuleSetVersionMinorPatch" FROM PegaRULES.pr_sys_ruleset_index "i" WHERE "i".pzRuleSetListHash = ? UNION ALL SELECT CAST(? AS VARCHAR(128)) AS "pzRuleSetName", -1 AS "pzRuleSetIndex", 1 AS "pzRuleSetVersionMajor", 1 AS "pzRuleSetVersionMinor", 1 AS "pzRuleSetVersionPatch" , '01-01' AS "pzRuleSetVersionMinorPatch" ) "i" ON ("r".pyRuleSet = "i"."pzRuleSetName") AND ("r".pzRuleSetVersionMajor = "i"."pzRuleSetVersionMajor" AND "r".pzRuleSetVersionMinorPatch <= "i"."pzRuleSetVersionMinorPatch") WHERE "r".pyClass = ? AND "r".pyRuleAvailable != 'No' AND "r".pyCircumstanceType IS NULL AND "r".pyRuleStarts IS NULL AND "r".pyRuleEnds IS NULL AND "r".pzClassType = 1 ) , bc_wo_inheritance_pc0 AS ( SELECT "bc".pzInsKey FROM ( SELECT "tmp".pzInsKey, "tmp".pyRuleAvailable FROM ( SELECT "second".pzInsKey, "second".pyRuleAvailable, RANK() OVER (PARTITION BY "second"."group_idx" ORDER BY "second"."rank_idx") AS "finalRank" FROM rr_wo_inheritance_pc0 "first" RIGHT OUTER JOIN rr_wo_inheritance_pc0 "second" ON ( "first"."group_idx" = "second"."group_idx" AND "first".pyRuleSet = "second".pyRuleSet AND "first".pyRuleAvailable = 'Withdrawn' AND coalesce("first"."rank_idx", 0) <= "second"."rank_idx" ) WHERE "first"."rank_idx" IS NULL ) "tmp" WHERE "tmp"."finalRank" = 1 ) "bc" WHERE "bc".pyRuleAvailable != 'Blocked' ) , non_rr_rules_pc0 AS ( SELECT "r".pzInsKey FROM PegaRULES.pr4_rule_vw "r" WHERE COALESCE("r".pyRuleAvailable, 'Yes') != 'No' AND "r".pyCircumstanceType IS NULL AND "r".pyRuleStarts IS NULL AND "r".pyRuleEnds IS NULL AND "r".pzClassType = 2 ) , resolved_rules_pc0 AS ( SELECT pzInsKey FROM bc_inheritance_pc0 UNION ALL SELECT pzInsKey FROM bc_wo_inheritance_pc0 UNION ALL SELECT pzInsKey FROM non_rr_rules_pc0 ) SELECT "PC0"."pyLocalizedValue" AS "pyLocalizedValue" , "PC0"."pyFieldValue" AS "pyFieldValue" , "PC0"."pzInsKey" AS "pzInsKey" FROM PegaRULES.pr4_fieldvalue "PC0" INNER JOIN resolved_rules_pc0 "resolved_rules_pc0" ON ("PC0".pzInsKey = "resolved_rules_pc0".pzInsKey) WHERE ( "PC0"."pyFieldName" = ? AND "PC0"."pyClassName" = ? ) AND "PC0"."pxObjClass" = ?
Steps to Reproduce
- Open an EPIC
- Select the Story tab
- Import the Story button
- Click Import
Root Cause
A defect in Pegasystems’ code or rules.
Resolution
This issue is addressed in the 8.2.4 patch release.
Tags:
Published January 13, 2020 - Updated December 2, 2021
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