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Support Article

Error while installing hotfix

SA-19121

Summary



An error is seen while attempting to install a DL item.


Error Messages



A generic exception was encountered :Error during getDataUniqueID bean call: code: <none> SQL State: nested exception is: java.lang.RuntimeException: Problem during method invocation (getDataUniqueID) Message: <none>


Steps to Reproduce



Install any DL item.


Root Cause



A defect or configuration issue in the operating environment.  The database user in the PegaRULES datasource does not have the correct permissions.

Resolution



Make the following change to the operating environment: 

Correct PegaRULES database user permissions to allow modify privileges on the pc_data_uniqueid table as well as to execute privileges on the stored procedure SPPC_DATA_UNIQUEID. 

Published January 30, 2016 - Updated October 8, 2020

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