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Error while requesting for an image to load



Error occurs when trying to request for an image to load.

Error Messages

2015-04-24 04:06:43,475 [p-bio-8643-exec-1255] [ STANDARD] [ ] (.StaticContentClient) ERROR - Unable to extract access group from URL for static content request from request customURL*/webwb/desktopimages/PXL_pxloginbutton.png 

Root Cause

The root cause of this problem is defect/misconfiguration in the operating environment.
Error in static content path prevents file from being served. Issue is due to an asterisk in the path name. 

Illegal characters detected in the path "/StaticContent/common/50205b6e505771d5da7526a1ba1d642f/*/webwb/desktopimages/pxloginbackground.jpg". 

You must not use ", ?, *, <, >, |, : at


This issue is resolved by Hfix-8818.

Published June 15, 2015 - Updated October 8, 2020

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