Support Article
Error while saving Operator ID record
SA-59760
Summary
Error occurs during user login or when saving Operator ID record.
Error Messages
java.lang.NoClassDefFoundError: javax/transaction/UserTransaction
at com.pega.pegarules.data.internal.access.ThreadConnectionStoreImpl.startTransaction(ThreadConnectionStoreImpl.java:179)
at com.pega.pegarules.data.internal.access.DatabaseImpl.getConnectionsForUpdates(DatabaseImpl.java:7892)
at com.pega.pegarules.data.internal.access.DatabaseImpl.attemptToProcessUpdates(DatabaseImpl.java:2183)
at com.pega.pegarules.data.internal.access.DatabaseImpl.processUpdates(DatabaseImpl.java:2052)
at com.pega.pegarules.data.internal.access.DatabaseImpl.commit(DatabaseImpl.java:1809)
at com.pegarules.generated.activity.ra_action_wbsave_d24070359a5b0330b68f9b5dd53a10cb.step5_circum0(ra_action_wbsave_d24070359a5b0330b68f9b5dd53a10cb.java:838)
at com.pegarules.generated.activity.ra_action_wbsave_d24070359a5b0330b68f9b5dd53a10cb.perform(ra_action_wbsave_d24070359a5b0330b68f9b5dd53a10cb.java:141)
Steps to Reproduce
- Access the Pega application.
- Log in to the application.
Root Cause
A defect or configuration issue in the operating environment.
This behavior is because of the change before and after application server upgrade.
Resolution
Perform the following local-change:
Add the javax.j2ee.jta.jar to the application server class path.
Published July 23, 2018 - Updated October 8, 2020
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