Support Article

Error while trying to view Notes or Attachments

SA-30392

Summary



User getting an error while viewing the Notes or Attachments using double click.

Error Messages



Error : Unable to open attachment . you lack the required permissions.

Steps to Reproduce



1.Open any work object and go to attachments and click on Advanced link. 
2.Add one note and Double click on that to open then we can see the error message in the popup.


Root Cause



A defect in Pegasystems’ code or rules : Incorrect attribute of ViewTable_ondblclick method defined in "pega_ui_listview.js" caused the access issue.


Resolution



Apply HFix-30171.
 

Published November 15, 2016 - Updated November 28, 2016

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