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Support Article

ErrorInvalidPropertySet error on adding attachments in Outlook



Unable to add attachments to meeting requests in Microsoft Outlook.

Error Messages


Steps to Reproduce

    1. Log in to the Pega 7.31 Sales Automation portal.
    2. Open Sales Automation for Sales Rep.
    3. Click Appointments link on the left menu.
    4. Click Create Appointment button on the top right corner.
    5. Enter the data and the email ID as the meeting invitee.
    6. Attach a file in the Appointment request.
    7. Click Send.

    Root Cause

    An issue in the custom application code or rules. A Connect-SOAP call is used for CreateItem, which creates the meeting request in Microsoft Outlook.
    Microsoft Outlook integration fails because the SOAP request generated by Pega for Exchange2010 version attempts to set read only property value.


    Perform the following local-change: 
    1. Set the value of the below Dynamic System Settings entry to Exchange2010_SP2  
    2. Log off from the application.
    3. Re-login to Pega 7.31 Sales Automation portal.
    4. Create a meeting request and add an attachment.

    Published October 9, 2018 - Updated December 2, 2021

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