Errors occur on opening a case on the Search portal
Errors occur on opening a case on the Search portal.
Unable to load data page D_Interaction. Required parameters : InteractionId. cannot be blank
Steps to Reproduce
- Perform a search for S-case on the Search portal
- Open the required case
An issue with the IsCallInTransferMode When rule in the PegaAppCA ruleset. The parameters for D_Interaction are incorrectly referenced.
Perform the following local-change:
Add an extra logic to the out-of-the-box IsCallInTransferMode When rule. The condition is as follows:
CTICall.pyAppInteractionID has a value
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