Errors in Production after migrating rules
SummaryAfter a recent code migration of a few rulesets to Production, users are experiencing issues accessing records of a certain class. Instances for that data class are not accessible within the Developer portal and on-screen errors are present.
Error MessagesStatus fail
Message There has been an issue; please consult your system administrator
Operator ID OperatorID
Requestor ID H54FE817EF21794E6711D16B690B2D3C6
Timestamp Mon Oct 24 21:18:28 UTC 2016
Engine Version PegaRULES 7.10 ML9 (coreAssemblyCached_719_730)
Steps to ReproduceNot Applicable
Root CauseAn issue in the custom application code or rules. Issue is coupled to insufficient access to the target class instances as defined by the role-to-object records coupled to the access groups in question.
ResolutionPerform the following local-change:
Update the access group in question to have sufficient access to the classes in question via addition of an additional Role-To-Object instance.
Published October 27, 2016