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Support Article

ESRI map labels do not display in IE Quirks mode

SA-583

Summary



A developer has configured specialty component section to integerate  Environmental Systems Research Institute (ESRI) maps into their application.

One of ESRI's mapping features is to add labels on the map. These labels render properly on Chrome or when IE is running in standards mode. But turning on standards mode disrupts the rest of the PRPC user portal.

A PRPC application running on IE in Quirks mode causes the lable to dissappear.

Error Messages



None


Steps to Reproduce



Integrate ESRI maps with labels via a specialty component section into PRPC.


Root Cause



The root cause of this problem is misconfiguration in the PRPC operating environment. PRPC 6.3 SP1 requires IE to run in Quirks mode to render properly. If ESRI requires standards mode to be fully functional then ESRI needs to be engaged for Quirks mode support if these maps are to be integrated into a PRPC application.


Resolution



Engage ESRI for quirks mode support.
Suggest Edit

Published June 12, 2015 - Updated October 8, 2020

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