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Support Article

Euro Currency symbol displays as Question mark in PDF

SA-82706

Summary



Euro Currency symbol displays as a Question mark in the generated PDF.


Error Messages



Not Applicable


Steps to Reproduce

  1. Create an HTML with the Euro symbol in it.
  2. Private Edit the pyViewAsPDF available rule.
  3. Create a third step and add the property set in the method.
  4. Add param.PDFName to a value such as 'test.pdf'.
  5. Run the activity and provide the created HTML rule name in the HTMLStream.


Root Cause



A software use or operation error.
Cache issue. The font was added later.


Resolution



Perform the following local-change:

In the pyViewAsPDF activity, set the param.isClearCache to true.

Published August 19, 2019 - Updated October 8, 2020

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