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Support Article

Even two pairs of vertical and horizontal scroll bars appears



Two pairs of vertical and horizontal scroll bars appears in the work area section when a work object is opened.

Error Messages

No specific error message.

Steps to Reproduce

Use a WorkArea gadget in a portal and open the work object in a new tab.

Root Cause

The root cause of this problem is defect/misconfiguration in the PRPC operating environment. After upgrading to the IE9 the issue is not replicable. However another a horizontal scroll bar is visible due to a inline style to the harness body tag.


This issue is resolved through the following local change:

overflow-x:hidden !important;

Added above code in the userworkform to resolve the issue.

Published January 31, 2016 - Updated October 8, 2020

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