Support Article
Exception in logs on file listener start tup
SA-69982
Summary
File listener does not load on start and error is generated in the log.
Error Messages
ERROR - Authorization failed, please contact system administrator.
com.pega.pegarules.pub.clipboard.InvalidParameterException: InvalidParameter Class not defined in dictionary: Rule-Service-null aClassName .createPage
at com.pega.pegarules.session.internal.mgmt.base.ThreadPageDir.validateClass(ThreadPageDir.java:861) ~[prprivate.jar:?]
at com.pega.pegarules.session.internal.mgmt.base.AbstractPageDirectory.createPage(AbstractPageDirectory.java:616) ~[prprivate.jar:?]
Steps to Reproduce
Start the file listeners with multiple threads.
Root Cause
A defect in Pegasystems’ code or rules.
Resolution
Apply HFix-49584.
Published December 30, 2018 - Updated December 2, 2021
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