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Exception RemoteApplicationException in log files



An AES 7.1 system on Pega 7.1.7 with EAR deployment on WebLogic Application Server. 

The AES system is working correctly and able to retrieve the alert information from the monitored nodes. However, the system is throwing a RemoteApplicationException regularly.

Error Messages

2015-03-20 00:05:27,097 [fault (self-tuning)'] [ STANDARD] [ PegaRULES:07.10] ( services.http.HTTPUtils) ERROR a_host| - HTTP Basic authentication value has invalid format
2015-03-20 00:05:27,114 [fault (self-tuning)'] [ STANDARD] [ <fta>AES</fta>:07.10] ( internal.mgmt.Executable) ERROR Rule-Connect-SOAP.PegaAES-Data-IndexInfo.GetIndexInfo - Exception SOAP service failed 
at com.pegarules.generated.activity.ra_action_invokeaxis_3da0d7301b5c63bb26382db9d78337c3.step9_circum0(
at com.pegarules.generated.activity.ra_action_invokeaxis_3da0d7301b5c63bb26382db9d78337c3.perform( 
at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(
at com.pegarules.generated.activity.ra_action_invoke_5e9e0cecbbfdfa9a2b1306e703ec4af8.step8_circum0( 
Caused by: (401)Unauthorized at 
at com.pega.apache.axis.transport.http.HTTPSender.invoke( 
at com.pega.apache.axis.strategies.InvocationStrategy.visit(
at com.pega.apache.axis.SimpleChain.doVisiting( 
at com.pega.apache.axis.SimpleChain.invoke(

Steps to Reproduce

The issue only occurs after deploying AES 7.1 HFix-9623.

Root Cause

After deploying HFix-9623, security credentials were not set before making connect-soap call from ExecuteGetIndexInfo activity which results in the issue reported occuring.


HFix-22561 ensures that the security credentials are set before making the connect-soap call from ExecuteGetIndexInfo activity.

Published July 7, 2015 - Updated December 2, 2021

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