"Exception in requestor maintenance" error in logs
SummaryErrors are seen in the Pega logs when creating a claim case by invoking a custom Pega service. The errors indicate an issue occurred during XML parsing.
Error Messages2016-09-27 09:40:43,027 [PegaWorkManager : 19] [ STANDARD] [ ] [ PegaRULES:07.10] ( internal.async.Agent) ERROR - Encountered unhandled exception in requestor maintenance
com.pega.pegarules.pub.PRRuntimeException: exception caught during invocation of PRObjectWrapper.prGetObject() for Java Property
... 49 more
Steps to ReproduceCreate a claim case by invoking a Pega service.
Root CauseA defect in Pegasystems’ code or rules.
ResolutionPerform the following local-change as mentioned in this support article (https://pdn.pega.com/support-articles/parse-xml-not-parsing-soap-response-correctly):
- Set the Dynamic System Setting Pega-IntegrationEngine:switchtooldassembler=true
- Restart for the change to take effect and test.
Published October 3, 2016 - Updated October 23, 2016