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Support Article

Exception on searching with pyCaseActionArea in PegaFS-SCM-Work



Exception occurs when searching with pyCaseActionArea and opening the section rule of the PegaFS-SCM-Work class. On launching the section, it does not render in EndUserPortal (Interaction Portal).

Error Messages

Encountered more than one Circumstance Property when opening Rule Rule-HTML-Section WORK-!PYCASEACTIONAREA: PerformSurvey and CPMPortalType

Steps to Reproduce

  1. Import Pega Customer Service (CS)
  2. Import Pega CS for Financial Services
  3. Import Pega Survey
  4. Create an application build on Pega CSFS
  5. Add Pega Survey as dependent
  6. Run the case

Root Cause

A defect in Pegasystems’ code or rules.


Apply HFix-44578.


Published July 23, 2018 - Updated October 8, 2020

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