Support Article
Exception while calling an activity
SA-4686
Summary
Getting exception while calling the activity PZPROPAGATEPROPERTIES.
Resolution
This issue is resolved by hotfix item
The activities PZPROPAGATEPROPERTIES and PYSETCASETYPENAME have the "Authenticate?" check box enabled and, therefore, cannot be executed when Case and Subcases are created from Service-SOAP rules or Agent activities. HFix-5000 was issued for the same.
Customer confirmed the closure.
Published January 31, 2016 - Updated October 8, 2020
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