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Support Article

Exception while calling an activity

SA-4686

Summary



Getting exception while calling the activity PZPROPAGATEPROPERTIES.


Resolution



This issue is resolved by hotfix item 

The activities PZPROPAGATEPROPERTIES and PYSETCASETYPENAME have the "Authenticate?" check box enabled and, therefore, cannot be executed when Case and Subcases are created from Service-SOAP rules or Agent activities. HFix-5000 was issued for the same.
Customer confirmed the closure.

Published January 31, 2016 - Updated October 8, 2020

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